Terms & conditions
TERMS & CONDITIONS
You must be at least thirteen (13) years old to use the Services. By using the Services, you represent that you meet this minimum age requirement.
Terms of Sale
Shipping charges for Goods purchased will be presented at checkout. Any applicable sales taxes may be added to your order, depending on your location of shipment and the sales tax rate in effect at the date of purchase. To the extent applicable, you are responsible for all foreign taxes and duties on your shipment.
Billing and Payments
Contingent upon availability or other cause for declining your purchase order, your credit card account or other payment method (“Payment Method”) may be charged upon submission of any order or at shipment, regardless of the content of such order. For gifts of subscription packages, your credit card account or other payment method will be charged at the time You place your initial order for the entire amount. Libellula may decline an order, for any or for no reason, and subject to a refund, may cancel an accepted order at any time.
Returns and Exchanges
Due to the nature of working with farmers and artisans, all of our products are unique and might not appear exactly the same. All sales are final — but, if something arrives broken or you are otherwise not 100% satisfied, please contact us at firstname.lastname@example.org and we’ll do our best to correct the problem. If your order is damaged, we may issue a full replacement of damaged goods at no additional cost to you provided you contact us at email@example.com with photographs of the damaged goods received. If you are unhappy with a product you purchased on Libellula, please contact us at firstname.lastname@example.org.
Shipment of Products
All Adopt and Olive Tree and FarmShare boxes are shipped via FedEx Ground. Shipping costs are not included within the cost of each box. You’ll receive an email notification once your order has shipped! You are responsible for arranging for an individual to be present at the time of delivery and for the products to be properly received and secured. Libellula recommends that all items be secured immediately upon delivery. Any individual at the delivery address who accepts delivery is conclusively presumed to be authorized to receive the delivery. Libellula is not responsible should such an individual not be authorized to accept such delivery. You agree that your sole method of recourse for unauthorized delivery resides with the carrier of your order. Libellula is not responsible should You enter any incorrect or inaccurate destination data in your order.
Libellula makes no representation or warranty regarding the legality of purchasing any of the Goods available through the Services in your jurisdiction. You agree that You are solely responsible for all of the conduct engaged in through your account, including all charges incurred by your account, whether or not You performed or authorized them.
You agree that You are not licensed to access any portion of the Services not available to the public. You shall not modify, adapt, copy, reverse engineer, translate, or decompile any portion of the Services without the express consent of Libellula. You agree that You will not make any attempt to override or breach any security or authentication measures in place on the Services, including by testing the vulnerability of a system or network, or interfere with or disrupt the operation of the Services in any manner whatsoever. You agree that You will not collect data or other contact information of any other users of the Services, or collect information or content from the Services using an automated means. You agree that You will not submit or make available false, incomplete or misleading information to Libellula. Libellula reserves the right to deny access to the Services without prior notice if You engage in any conduct or activities that we determine, in our sole discretion, to be a violation of any portion of this Agreement, our rights or any third party rights.
User Generated Content and User Submissions
You are under no obligation to submit any content of any kind to Libellula, including ideas, suggestions, comments, information, proposals, documents, notes, text, plans, graphics, drawings, audio, video, software, or other similar materials (“Content”).
However, by submitting or by making available Content to Libellula, You represent and warrant that: (a) You are the sole author and owner of the intellectual property and other rights thereto, and that the submission of the content is not a violation of any third party’s rights; (b) all Content that you submit is accurate and is not false or misleading; (c) the Content does not violate any law, statute, ordinance or regulation; (d) You are at least 13 years old; (e) Libellula is not under any confidentiality obligation related to the submission of Content; (f) You voluntarily waive any entitlement to compensation or attribution from Libellula in exchange for the submission; and (g) Libellula shall be entitled to use or disclose the Content or Submissions in any way at its own sole discretion.
You acknowledge that any Content that You submit, post or otherwise make available to Libellula grants Libellula a worldwide, perpetual, irrevocable, royalty-free, sub-licensable, transferrable, non-exclusive right and license to use, reproduce, modify, copy, distribute, translate, publish, publicly display, publicly perform, and create derivative works from any such Content in any form, medium or technology without compensation to You. This license will survive the termination of the Agreement. We reserve the right to withhold, remove and or discard any such Content at any time.
Intellectual Property Rights
All of the Services provided on the Website, and all content thereon, including layout, design, organization, text, graphics, video, audio, images, logos, button icons, scripts, and service names, the selection and arrangement thereof, and all software used to provide the Services, including enhancements, updates, upgrades, corrections and modifications to the software, are the sole and exclusive property of Libellula and/or its licensors and are protected by italian and international copyright law. All names of products and services, trademarks, service marks, custom graphics, and button icons are the property of Libellula or their respective owners, as indicated, and may not be used in connection with any product or service that is not offered by Libellula in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Libellula. This Agreement does not convey title or ownership to You, but provides only limited rights set forth herein. All rights reserved.
This Agreement may be modified or terminated by Libellula without notice at any time and for any reason. Libellula reserves the right to deny all or some portion of the Services to any user at any time, at our sole discretion. The provisions in this Agreement relating to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification and Miscellaneous, and all grants of any rights from You to Libellula relating to Content or other materials, including but not limited to copyright licenses, shall survive any termination of this Agreement and your use of the Services.
Third Party Content
The Services may contain links to third party content, which is for informational purposes only. Libellula does not endorse such websites or services through the provision of such a link and is not responsible in any way for the accuracy, relevancy, completeness, timeliness or legality of any third party content accessible through the Services. The Services may also contain information, including articles, graphics, images, text, video, audio, data and other similar materials originating from third-parties. Libellula does not endorse any third party content that may appear on the Services, even if such content was altered, collected, summarized or reformatted by Libellula.
DISCLAIMERS AND LIMITATION OF LIABILITY
Disclaimers except where not permitted by law, you agree and acknowledge that libellula is providing the services and any goods sold on an “as is” and “as available” basis, without any warranties or conditions of any kind, whether express, implied or statutory. We do not represent or warrant that availability of the goods or access to the services will be uninterrupted or error-free; that defects will be corrected; and that data transmission or storage is secure or that the services and servers that makes the services available are free of inaccuracies, misrepresentations, viruses or other harmful information or components. We do not guarantee that users will be able to access or use the services, or its features, at all times. Use of the services is solely at your own risk.
Libellula reserves the right to modify or discontinue, temporarily or permanently, the services, or any part thereof, with or without notice. Price and availability of goods are subject to change without notice.
Libellula does not represent or warrant that the information accessible on the website, including price information, is accurate, complete or current. We reserve the right to correct any such errors, inaccuracies or omissions and to change or update information, including price information, at any time without prior notice, even after you have placed an order. Libellula makes no warranty, and cannot guarantee, that any description of the goods that appear on the services fully comports with its description or depiction.
LIMITATION OF LIABILITY
Libellula, its affiliates, licensors and business partners, will not be liable to you for any damages of any kind arising out of or in connection with access to or the use of services or any goods sold or provided by libellula. This is a comprehensive limitation of liability that applies to all damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, including but not limited to direct, indrect, incidential, consequential, punitive or special damages, arising out of or in any way connected with access to or use of the services or any goods sold or provided by libellula, even if libellula or related parties have been made aware of the possibility of such damages. Notwithstanding the foregoing, in the event that a court shall find that the above disclaimers are not enforceable, You agree that neither Libellula nor any of its subsidiaries, affiliated companies, employees, members, shareholders, officers or directors shall be liable for: (a) any damages in excess of $500.00 or (b) any indirect, incidental, punitive, special, or consequential damages or loss of use, lost revenue, lost profits or data to you or any third party from your use of the Services or any goods sold or provided by Mouth. This limitation shall apply regardless of the basis of your claim or whether or not the limited remedies provided herein fail of their essential purpose.
You agree that Libellula would be irreparably damaged if the terms of this Agreement were not specifically enforced. You therefore agree that Libellula shall be entitled, without bond, other security, or proof of damages, to appropriate remedies available to us under law, including equitable remedies, with respect to any breaches of this Agreement.
This Agreement, including the documents expressly incorporated by reference, constitutes the entire agreement between You and Libellula with respect to the Goods and Services provided by Libellula, and supersedes all other communication, whether electronic, oral or written.
If any provision of this Agreement is deemed to be invalid, unlawful, void or unenforceable for any reason, then that provision will be given its maximum enforceable effect, or shall be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provision of this Agreement, which shall remain in full force and effect.
Libellula’s failure to insist upon or enforce strict performance of any provision of this Agreement shall in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. Any express waiver by Libellula of any condition, provision or requirement of this Agreement shall in no way constitute a waiver of any future obligation to comply with such condition, provision or requirement.
Libellula may assign its rights and duties under this Agreement, in whole or in part, to any person or entity at any time, with or without your consent, and with or without notice to You. You may not assign the Agreement, in whole or in part, without Libellula’s prior written consent, and any unauthorized assignment by You shall be null and void.
The Services provided by Libellula are not directed at children under the age of 13. Should Libellula discover that an individual under the age of 13 has provided personally identifiable information to us, we will make efforts to delete such information as required under the Children’s Online Privacy Protection Act.
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.
Libellula Adopt, email@example.com
If you subscribe to Libellula and/or place an order through libelluladopt.com, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself (“Personal Information”). We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you. Libellula will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.
In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.
How We Use Your Information
If you submit your email address to be added to a mailing list or sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from Libellula and its promotional partners along with site updates. Each email we send will contain information on how to unsubscribe from our mailing list.
If you elect to use our referral services for informing a friend about our site, we ask you for the friend’s name and email address. Libellula will automatically send the friend a one-time email inviting them to visit the site. Libellula stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Libellula at to request the removal of this information from our database.
How We Protect Your Information
We are committed to protecting the information we receive from you. However, Libellula will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Libellula cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.
The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to you information in order to perform their duties are allowed such access.
Accessing and Updating Your Personal Information and Preferences
If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email firstname.lastname@example.org.
We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.
Enforcement and Dispute Resolution
Children’s Privacy and Parental Controls
This Site is not intended for persons under the age of 13, and we have no intention of collecting or soliciting Personal Information from persons under the age of 13. If you are not 13 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 13 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.
Links To Third Party Sites
Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These “other” domains (web sites) are not controlled by Libellula. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other web sites. Visiting these other web sites is at your own risk.
Site Terms and Conditions
Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.